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Step 1
Initial enquiry and response
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Step 2
Invitation to supply quotation including study of architects drawings and full take off and schedule produced
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Step 3
Full quotation including product specification, service requirements and timeline
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Step 4
Following quotation acceptance: pre-start meeting to confirm all details
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Step 5
Site survey including physical measure and analysis of all openings
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Step 6
Prepare and agree final drawings prior to manufacturing and ordering of materials
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Step 7
Client to confirm and sign off all project details to enable production
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Step 8
Pre-installation site survey, followed by installation
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Step 9
Snag and de-snag, ensure client satisfaction and sign-off
Our business is the installation and supply of windows and doors for construction.
Arcura is a long established family business with a strong reputation amongst developers and contractors for quality workmanship, unparalleled industry knowledge and high levels of service. We started life back in 1986, and until August 2015 we were known as Woodpecker Windows. So, why the change?
WE ARE MUCH MORE THAN YOUR TYPICAL ‘WINDOW SUPPLIER’.
We design, supply and install any fenestration product you need, including windows, doors, folding doors, sliders, roof lanterns, acoustic, integeral blinds and solar glazing.
We also do a great line in advice – it’s what we’re here for.
WE CAN SOURCE ALL YOUR REQUIREMENTS
We specialise in aluminium and PVC-u, but we offer a lot more besides. If you can’t find what you are looking for – just ask and we’ll source it for you.
We specialise in sourcing materials to the strict specifications and tight timelines that new-build projects demand.
WE ARE YOUR PROJECT PARTNER.
We partner with new-build developers and contractors – on new-build residential projects we simply don’t do one-off domestic replacement projects.
As our name, Arcura, suggests we offer the levels of expertise, accuracy and knowledge that specialist contractors like you demand.
Our promise to you:
We share your exclusive focus on new-build projects with in the property development sector
YYou have our undivided attention – we never work on domestic replacement jobs so you are working with a team who understand your needs, exceed your standards and hit your deadlines.
ADVICE
Unbiased advice on any aspect of your project including a comprehensive range of quality products.
SURVEYS
A survey of every job to ensure you have the smoothest installation possible and no unsightly timming
PARTNERSHIP
A project partner that will always be here if needed, even when the job is complete.
TEAMWORK
A team that will work closely with you, your team, your architects and planning departments.
SUPPORT
Help in maximising your budget to achieve the greatest effect.
QUALITY
Windows and doors designed to meet your project’s specific requirements.
THE PROJECT COURSE
Every assignment is different, but a typical project would run as follows:
WHAT CAN ARCURA
OFFER YOU TODAY
New-build developments are our exclusive focus. We specialise so we can meet your standards and deadlines.
86%: How our clients rate our product and installation quality
80%: How we are rated for improving on site start and completion dates
You need a project partner, not just another supplier. You need a team that will advise you and work with you to overcome complications.
And this is exactly what we do: we help you achieve the highest quality finish possible because we work so closely with you and your architects from day one.
88%: How our clients rate our technical ability and knowledge
84%: How our clients rate our communication throughout each project
We are not tied to any supplier systems or limited in our choice of materials. Instead we work with you to deliver the best solution for your budget.
We understand the importance of a quick quote on your job, but we also understand the importance of your quote covering every eventuality, with no hidden surprises.
88%: How contractors rate us for our quotation response time
83%: The average rating given at the end of a project to the accuracy of our quotations
Arcura is where you will find the knowledge and advice that you need, the windows and doors that you require and the skills that will bring your vision to life.
Give us a call to chat through your next project – and you can see for yourself what a difference we can make from quote to delivery and beyond.
80%: The satisfaction rating for our after care service
88%: The satisfaction rating for our staff both on- and off-site throughout the project
We love a challenge – our team will always rise to meet yours
Key Staff:
Always on hand to help and advise.
Gavin Ridewood
Finance manager
Through the difficult years he has found the quill and velum difficult to meet modern day standards. It was decided that replacing Gavin's abacus moved him into more financial parlance using an Apple system, where the lowest price is not necessarily the right choice. Understanding the clients requirements and offering the best service is pre-eminent.
Craig Ridewood
Sales Manager
The Tom Cruise of Arcura where no Mission is impossible. Gave up his male modelling job of socks for a more challenging career at Arcura. His attention to detail is second to none, providing clients with detailed proposals, answering all the questions and leaving no stone unturned.
Shaun Ridewood
Operations and Aftersales Manager
The Fixer-This gentleman makes it all happen. Fully recovered from the early years; trying to flush out the double glazing salesman from the Wendy House on his first job. Projects are completed on time and within budget. No nasty paper cuts where you feel the pain of extras a few minutes later.
Martin Ellis
Project Manager
Our man in the ops room who passed muster in the interview, although "Morris Dancing" on his CV didn't help, as he kept falling off the bonnet. Projects is his middle name, throw whatever queries you have and Martin will respond like a rocketing pheasant in a very professional manner.
Whatever the project or sector, we have the experience and knowhow to get the job done.
LET'S DISCUSS
YOUR PROJECT.