We understand that searching for the right product supplier for your project needs to be an easy and transparent process. We’ve explained the whole journey in the steps below of what happens throughout the project process, from quotation to installation and beyond.
Submit An Initial Enquiry
There are several ways you can get in contact with us. No matter what the project, we would love to hear from you to see how we can help with your next project – use our easy website contact form to get in touch!
Invitation to supply quotation
After sending your initial enquiry, we will send you the preliminary plan with a baseline quotation including study of architect’s drawings and schedule produce. This gives you the opportunity to further discuss your requirements and make your desired amendments during this stage.
From this, we will give you a full detailed quotation. This will include the thorough breakdown of the project costings, including the specifications of our products, how we will service you and the timeline it will be delivered in.
Your Decision to Accept
There’s no pressure from us to go ahead but once you’re happy with the quotation and accept it, we will move forward with an initial meeting to ensure all the details are confirmed.
Site Survey Process (where applicable)
Our expert team will survey the site to confirm the exact details including a physical measure and an analysis of all openings. We will give a full and detailed measure of every opening where our products will go, to ensure maximum accuracy and precision.
Prepare and Agree Final Drawings
We will provide the full design drawings where all details will be accurate to scale and detailed before we proceed with the manufacturing of products.
Client To Confirm Before Production
This is a final opportunity to make any amendments as we will ask you to sign off the details. Once the agreement is finalised, we will proceed to order the materials and start the manufacturing process of your bespoke products!
Pre-installation Site Survey & Installation
Once the manufacturing has taken place, we will revisit the site to undergo the pre-installation site survey to ensure everything is ok and safe to go ahead. Once this has been checked, our expert fitting teams will carry out the installation!
Following installation of each phase or plot, our dedicated Quality Control Manager will visit the site to inspect our work. Once satisfied that work has been completed to a high standard, we will handover that phase or plot to your site management team as complete.
Our top priority is for you to be more than happy with our service and products. If any snags are identified throughout or after the installation process, we will ensure these are rectified in a timely manner. We always strive for a seamless project process and an excellent partnership with our clients, so ensuring you’re satisfied with the end result is our number one priority.
We strive to get the best solution for your project needs and partner with you to ensure excellent communication is kept throughout and we are proud of both our service we offer and the products we produce.
Need a quotation for your next project? Get in touch with your requirements today!